Shipping & Return Policy

The Culti Milano e-shop ships to United States (for all others countries, click here to access to worldwide version), every package is sent from New Jersey. You'll receive a tracking number for your orders.


Method Cost Expected Arrival
Free Shipping (orders $100+) Free 5-7 business days (continental U.S.)
Standard Shipping (orders less than $50) $ 8.50 5-7 business days (continental U.S.)
Standard Shipping (orders between $50-$100) $ 10.00 5-7 business days (continental U.S.)
Expedited Shipping $ 20.00  2-4 business days (continental U.S.)


* Please note that all items requested for re-order are waived the entire amount of refund of the product requested for shipment. All items are subject to review through the appropriate allocated customer care team to initiate store credit on a case-to-case basis.

Culti Milano reserves the right to deny any and all requests made for refund and resubmitted orders for shipment or returned products.

**Please allow up to 72 hours for your order to be processed before shipment. Note, 2nd day express shipping methods account for transit time only, not including the order processing period.

Please note we do not ship to PO Boxes for orders over $150.00, as signature is required.

We want to give you the best possible shopping experience and we know processing and transit time is a big part of that so we are constantly reviewing and updating our process to make it better and quicker in regards to getting orders shipped and delivered.

***Culti Milano is committed to and taking CDC-recommended steps in our corporate office and manufacturing facilities.  These include the option for many of our employees to work from home and continue to practice social distancing, and other best practices to help protect and support our production teams and you, our valued customers.
****Our teams are working overtime to produce and ship the top-quality Culti Milano products to you, our customers around the world, as quickly as possible. You may experience delays due to the number of orders being processed and extended lead times for shipping many of which are imposed by our delivery partners, including and not limited to UPS, USPS, FedEx and DHL. Please check with your carrier for accurate delivery information so that we can collectively get through this extraordinary time.